Resume
Experience
Oct 2018 - Aug 2021
Multi Agency Public Protection Arrangements
Administrator (MAPPA)
National Probation Service
Arranged and facilitated MAPPA meetings;
Drafted complex and sensitive minutes;
Liaised with MAPPA stakeholders to ensure actions completed;
Frequently balanced conflicting priorities to ensure risk to the public minimised.
Manchester
2015-2018
Accounts Manager
Consultantcare Ltd
Greater Manchester
Accounts Manager for a private medical practice. Implemented robust processes to ensure 90% collection rate for all invoices raised. Employed problem solving skills to resolve non-payment anomalies. Approached insurance companies and patients' non payments in a sensitive and diplomatic way to resolve discrepancies and achieve maximum receipts.
Education
1990-1991
Keele University
Dissertation- Viability of opening a recruitment agency in the offices of a secretarial college in London
Masters in Business Administration
Keele, Staffordshire
2000-2001
Bolton Institute of Higher Education
Community Education and Life long Learning
Post Graduate Certificate in Education
Bolton
Professional skillset
Administration
Microsoft Office Suite and Google Workspace
Digital Marketing and Analytics
Invoicing and collections
Soft skills
Resourceful
Problem solver
Self starter